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DATA

SECURITY

Instead of building security-critical components by ourselves we use industry-proven, secure components and infrastructure from the experts:
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EXPERTISE FROM THE EXPERTS

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GOOGLE CLOUD INFRASTRUCTURE

Instead of managing our own infrastructure we use hosting services and database services from the Google Cloud Firebase Platform. While outages and data loss could happen on the Google maintained infrastructure, it would be much more likely that it would happen if you would maintain the infrastructure by yourself. The Google Cloud Firebase platform has a number of certifications, like ISO 27001, SOC 1, SOC 2 and SOC 3 etc.
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SENSITIVE INFORMATION SECURED

We do store email addresses (and potential profile pictures) in our Firebase database as this is necessary to have fraankly working as intended. However, we do NOT manage any other personal data. For instance, passwords for email authentication are securely stored in the Google Firebase Authentication Service and we use an industry-proven third-party component to handle registration, authentication, password reset procedures, email verification process, etc.
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EXTENSIONS & INTEGRATION

The components to integrate with security-critical third-party services are secured and maintained by certified experts. For instance, for payment and invoicing processes we use Stripe and integrate with an officially supported Firebase extension maintained by the Stripe team.
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MULTIPLE LAYERS OF SECURITY

We have implemented an authorization system in fraankly to ensure a user can only access the data that they should. To provide additional security we even go one level further: we have structured the data in two collections. The registeredUsers collection contains for each user a separate object with user relevant information and only the authenticated user can read/write their own object. The teams collection contains all data for a team, like team info, templates, sessions, cards, action items, etc. Only users, who joined the team or, if enabled, also guest users can read/write team information. Based on this data structure we have built a second layer of security on the backend by using a simple set of Firebase security rules.
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OUR DEVELOPERS ARE AWESOME!

We don´t have the resources nor budget to deal with all the complexity and necessary procedures to ensure every new piece of code or the self-managed infrastructure is certified and secure. Therefore, we leave these security-critical topics up to the experts.
And the best part: our developers have the time to focus on new features for fraankly.

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TWO FACTOR AUTHENTICATION

2FA is mandatory for all employees with access to production services

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ENCRYPTED CONNECTIONS

All connections are encrypted using SSL/TLS technology

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STRIPE INTEGRATION

Integration component secured and maintained by Stripe team

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MAILCHIMP INTEGRATION

Integration component maintained by Firebase and Mailchimp team

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DATABASE SECURITY RULES

Every single read/write request has to pass a manageable rule set

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PAYMENT DATA

Credit card numbers are not stored in fraankly, but securely with Stripe

CONTACT

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